Information Collection

Collection of Personal Information

As a visitor to our website, you will not be required to disclose personal information to visit or browse our site unless you voluntarily choose to do so, for example by making a payment emailing us or choosing to complete a survey.

When you visit our website, the following information is recorded for the purpose of gathering statistics, in order to monitor usage of the website and provide the optimum online service to our customers:

  • Your IP address
  • Your operating system (e.g. Windows, Mac OS)
  • Your browser type, including version (e.g. Google Chrome, Mozilla Firefox, MS Edge)
  • The date and time of your visit
  • Pages accessed and files downloaded
  • The time spent on individual pages and the site overall

This information gathered by us as a result of your visit to our website will not be used in any way to identify individual users. The information gathered (outlined above) helps us continually improve your experience while visiting our site.

Any personal information will only be stored in the event that you voluntarily provide it to us, such as making an online payment, the completion of an online survey or form, by submitting an email enquiry or maintenance request. This information will be used for the purpose for which it was provided and will not be disclosed to other persons or organisations without your prior approval or if authorised or required by law.

Pages or applications on our website that require you to voluntarily disclose personal information are governed by the following collection notice.

Collection Notice

You are providing personal information which will be used for the purpose of delivering services and carrying out council business.

Your personal information is handled in accordance with the Information Privacy Act 2009 and will be accessed by persons who have been authorised to do so. Your information will not be given to any other person or agency unless you have given us permission or the diclosure is required by law.

Automatic Information ("Cookies")

We recieve and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies," and we obtain certain types of information when your internet browser accesses the various areas of Council's Website. A cookie is a small tag of information stored by your internet brwoser on your computer. Most internet browsers automatically accept cookies, but you can customise your browser not to accept cookies without first notifying you.

External Websites

From time to time, our website may direct you to external websites which we believe may enhance your experience or provide additional information. Council may not have control over the content on these sites and advises you to view the relevant privacy and security statements for those sites. Linking to the website does not necessarily mean that council endorses that site or any of its content or affiliates.